Southwest Airlines is revamping its procedures to combat turbulence-related injuries, fundamentally changing the flying experience.
It sounds like a good excuse to save money on cabin service…
At a Glance
- Southwest Airlines will alter cabin service procedures from December 4.
- Descent preparations will begin at 18,000 feet to reduce injury risks.
- Passenger pre-landing procedures will commence earlier than before.
- The airline ends its traditional “open seating” arrangement next year.
New Safety Measures Roll Out
Southwest Airlines is set to implement new safety measures beginning December 4. The airline will redefine its descent preparation phase by shifting from 10,000 feet to 18,000 feet. This adjustment aims to protect passengers from turbulence-related injuries, a strategic initiative necessitated by the frequent occurrence of such incidents.
A company spokesperson said that they intend to “reduce the risk of in-flight turbulence injuries,” but it could also be viewed as a way for the company to save money on cabin service by reducing the overall amount of goods handed out for free to passengers.
In addition to procedural changes, flight attendants will also initiate pre-landing cabin preparations earlier, enhancing safety measures. Passengers will secure seatbelts and reorder seats much earlier than usual, ensuring readiness against potential turbulence. Such proactive measures reflect Southwest Airlines’ commitment to minimizing the chances of in-flight injuries and safeguarding customer well-being.
Historical Context of Turbulence Incidents
Turbulence continues to be a significant concern for airlines, accounting for over a third of U.S. airline incidents from 2009 to 2018.
Although fatalities are rare, minor injuries happen frequently, underscoring the importance of the current procedural adjustments. A recent fatal turbulence incident on a Singapore Airlines flight further highlights the potential dangers involved. By preparing passengers at higher altitudes, Southwest aims to drastically reduce such risks.
Southwest’s says that their move is a prudent approach to managing the safety of its passengers, acknowledging the understated yet impactful threat turbulence poses.
